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Shipping & Return Policy

DIGITAL PRODUCTS

eBooks and other digital productions purchased from the OPIA are not eligible for returns or exchanges.

If an ebook does not perform as described, contact us and we'll happily send over a working download. Refunds are not available.

If an ebook becomes corrupted or requires replacement during the normal course of use, contact us and we'll happily send over a replacement download.

 

PHYSICAL PRODUCTS

OPIA offers full refunds within 14 days of receiving your product(s). If you change your mind, simply contact us to initiate a return. Once we receive returned product(s), we'll refund you the full amount, minus the cost of shipping. 

Unfortunately we do not offer exchanges at this time. In order to exchange an item, you'll need to return the original item and order the new one. We're sorry for any inconvenience!

Please note, we do not cover return costs at this time.

All products must be returned in their original condition, in their original packaging. If items are returned damaged or otherwise in an unsuitable condition, we'll send it back to the default delivery address. You will be responsible for the cost of return shipping.

You are liable for returned items until they reach us, so please take extra care packing and tracking all packages. We recommend getting proof of postage.

We are not liable for items that may be returned to us by mistake. You will be responsible for the cost of shipping any items that need to be re-shipped due to circumstances out of our control.